Activity Manager

Employer: Sorrisniva AS
Job Title: Activity Manager
Type of Employment: Permanent position
Work Location: Alta – Sorrisniva, Finnmark

Sorrisniva is hiring an Activity Manager

In the position of Activity Manager, you will be responsible for the operation of both in-house activities and experiences, as well as those we offer through external providers. You are expected to contribute ideas, take initiative, and further develop products and concepts tailored to our different customer segments and seasons — including the development of new activities.

This position requires a high level of engagement and the ability to independently plan and execute your workdays. You will encounter many exciting professional challenges, a wide variety of tasks, and opportunities to exercise creativity and innovation. As Activity Manager, you will, together with the rest of the host team, contribute to a professional and active hosting role within Sorrisniva’s range of experiences. A key responsibility will be ensuring the well-being of guests, with a strong focus on quality, customer experience, and safety.

Responsibilities:

• Daily operations and management of activities at Sorrisniva
• Quality assurance of experiences – participation and assessment (including content, instructions, schedules, etc.)
• Personnel responsibility for guides and other activity staff
• Execution of activities and experiences
• Product development – further develop and design new experiences
• Responsibility for safety, risk assessment, and quality of what we deliver
• Service and support for guests and staff
• Close cooperation with other departments at Sorrisniva to ensure a holistic experience for guests
• Recruit, train, and guide activity staff and guides
• Create schedules and staff plans for activities
• Work towards making Sorrisniva a preferred travel destination in Finnmark
• Budget and performance targets, and driving additional sales

Qualifications:

• Relevant education in tourism, event management, or similar
• Experience in similar roles, preferably in tourism or experience-based travel
• Courses/education in safety and quality
• Experience in personnel management
• Proficient in Norwegian and English
• Passion and enthusiasm for nature-based experiences

Personal Qualities:

• Organized in administrative tasks
• Strong leadership skills and leadership experience
• Solution-oriented, efficient, and customer-focused thinking
• Outgoing, service-minded, and innovative
• High work ethic
• Strong communication and collaboration skills
• Able to work in a fast-paced, varied environment
• Creative and innovative

We offer:

• An exciting and varied workday in a dynamic and creative environment
• Great opportunities for professional and personal development
• A good working environment
• Competitive conditions
• Significant opportunities to develop the department and influence Sorrisniva’s results
• The chance to work with unique nature-based experiences in beautiful surroundings

About Sorrisniva AS:
Sorrisniva AS is a leading provider of experience-based tourism in Alta, known for our unique igloo hotel, exciting activities, and natural experiences. We offer guests a wide range of activities such as snowmobile safaris, northern lights safaris, riverboat trips, dog sledding, snowshoeing, hiking, ice bathing, and much more. We are now looking for a passionate and skilled Activity Manager who can contribute to further development and lead our activities.

Applications with CV and other inquiries can be sent to: work@sorrisniva.no

We look forward to hearing from you!