Receptionist: 100% seasonal position

Employer: Sorrisniva AS

Job title: Receptionist

Employment form: 100 % seasonal position

Period: 1st of December and until Mid-April (or closer agreement)

Workplace: Alta - Sorrisniva, Finnmark

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Come and work with us during our busiest season – the arctic winter season. You will be part of a dedicated team and give memorable experiences to guests from all over the world.

Sorrisniva AS is a year-round adventure company located on the banks of the Alta River, just outside the center of Alta. The company is built on local traditions and values. Our Arctic Wilderness Lodge is open all year round with 24 suites and Maku restaurant. In winter, we also have an ice hotel and an a la carte restaurant. Sorrisniva offers many exciting activities throughout the year. In addition to the restaurant in the evening, we serve breakfast and lunch, we hold parties and have meeting activities.

Sorrisniva AS is currently seeking full-time receptionists for the winter season.

In the position of receptionist, good service and the role of host for our guests is important. Your primary task is therefore to take care of the guests when they are with us and ensure that they have a memorable stay. We offer experiences throughout the year and have high standards for everything we deliver.

The tasks are exciting, many and varied and we are therefore looking for a person who is flexible, outgoing and has good collaboration skills.

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Work tasks:

- From the reception host our guests

- Be updated on what is happening at all times in order to be able to assist our guests in the best possible way

- Answer and follow up inquiries from guests directly, by phone and e-mail

- Ensure that common areas are presentable and help at cross-departments if necessary

- Quality assurance that the guests have a good stay

- Various and exciting tasks that belong in a high-quality hotel that has both accommodation, restaurants and experiences

- Good communication with the other departments

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Qualifications:

- Genuine desire to create good guest experiences

- Preferably at least 3 years of relevant work experience

- Good IT - knowledge, preferably in the field of booking/reservation

- Diploma in reception or tourism is desirable, but not a requirement

- Good language skills. English, spoken and written are a minimum

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Personal qualities:

- Service minded

- Positive and outgoing

- Structured

- Good communication and collaboration skills

- Ability to work at a high pace and with varied tasks

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We offer:

- An exciting and challenging position

- Good opportunities for professional and personal development

- A good working environment

- Good conditions

- A workplace with a unique location by the Altaelva - one of the world's most famous salmon rivers, with both the midnight sun and the northern lights

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We look forward to hearing from you, and we process applications on an ongoing basis.

Application deadline as soon as possible and by 30th of September.

Application can be sent to; Lodge Manager, Kine Mariel Ludvigsen by email: kine@sorrisniva.no

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